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Manage Cancelation Requests

Staff assigned to any shift can submit a Cancelation Request. An Admin must Approve or Decline all requests. Managers may have the permission to handle shift requests turned on by their Admin.

Approve a Cancelation Request

Cancelation Requests appear in red on the Schedules page or on the right side column of the Add Staff modal (shift status column) as a red exclamation point. Selecting the shift gives you the option to Approve or Decline the request. Approving a request will remove the Staff member from the shift. The shift will revert to open (orange).

Note: Shifts remain assigned to the Staff member until the Cancelation Request is approved.

Note: Staff removed from a shift via a Cancelation Request can not be rescheduled for that same shift.

Decline a Cancelation Request

Select a red shift on the Schedules page or on the right side column of the Add Staff modal (shift status column) as a red exclamation point. In the event details you can Decline the Cancelation Request.

Declining a Cancelation Request keeps the Staff member scheduled for that shift. They will receive a notification that their shift cancellation request was declined.

Category: Schedules

Tags:

cancelation request
respond cancelation
manage cancelation
shift cancelation

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